Question 1

How do I register at Physiocity Academy?

Accepted Answer

We use one-click Google Authentication. Simply click the 'Login' button at the top right, select your professional/Google account, and your student portal will be created automatically. There's no need to remember a complex password.

Question 2

Can I update my profile name or hospital name?

Accepted Answer

Yes. From your Dashboard, look for the 'Profile' or 'Edit' section. Ensure your name is spelled correctly as it will appear on your official certificates.

Question 3

Is my data secure?

Accepted Answer

We use enterprise-grade encryption and Google's OAuth 2.0 system. We never share your learning data with third parties without your explicit consent.

Question 4

How do I enroll in a course?

Accepted Answer

Navigate to the 'Courses' section from the main menu. Click on a course that interests you to view its curriculum. If it's a paid course, click 'Enroll Now' to proceed to the secure Razorpay payment gateway. For free courses, simply click 'Claim Free Spot'.

Question 5

Where can I find my enrolled courses?

Accepted Answer

All your active courses are listed under 'My Enrollments' in your Student Dashboard. You can see your progress bars and resume where you left off at any time.

Question 6

Are the videos downloadable?

Accepted Answer

Currently, videos are available for online streaming to ensure and protect the copyright of our expert mentors. However, many courses include downloadable PDFs and study guides for offline reference.

Question 7

What is the difference between Revision and Exam Mode?

Accepted Answer

Revision Mode is for practice—there's no pressure and no timer. In contrast, Exam Mode is a timed, competitive environment. Once an Exam Mode quiz starts, you cannot go back, and your result is directly synced to the global leaderboard.

Question 8

Why can't I access a scheduled quiz?

Accepted Answer

Scheduled quizzes (Exam Mode) only become available at a specific start time. You'll see a countdown timer telling you exactly when it goes live. Once the expiration time passes, the quiz is locked automatically.

Question 9

How is the Leaderboard rank calculated?

Accepted Answer

Ranks are determined by Accuracy % (total correct answers) and completion time. For Global Standings, we use a 'Grand Accuracy' total across all quizzes. This system ensures fairness across all quiz lengths and topics. For a full breakdown of the math and examples, please visit our dedicated ranking guide.

Question 10

When will I receive my certificate?

Accepted Answer

Certificates are generated automatically once you have completed 100% of the lessons in a course. Once completed, a 'Download Certificate' button will appear in your My Enrollments table.

Question 11

How do I verify a Physiocity certificate?

Accepted Answer

Every certificate comes with a unique Certificate ID (CID). You can share the verification link (physiocity.org/cert-verification/ID) with employers or institutions to verify your credentials instantly.

How can we guide you?

Account & Profile

How do I register at Physiocity Academy?

Can I update my profile name or hospital name?

Is my data secure?

The Exam Protocol

Learning Journey